Privacy Policy

The Studio Privacy Policy

Effective Date: August 20, 2024

At The Studio (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.thestudioelpaso.com and our physical location in Texas, and when you engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, mailing address, date of birth, payment information, and other details necessary for membership and service provision.

  • Health Information: Information about your health and fitness goals, which you voluntarily provide to us to tailor our services to your needs.

  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, and the pages you visit.

  • Device Information: Information about the device you use to access our services, including hardware and software information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide, maintain, and improve our fitness services, including personal training, class schedules, and wellness programs.

  • Membership Management: To manage your membership account, process payments, and communicate with you regarding your membership and services.

  • Marketing Communications: To send you promotional emails, newsletters, and other marketing materials, if you have opted in to receive them.

  • Customer Support: To respond to your inquiries, provide support, and address any concerns or complaints you may have.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information:

  • With Service Providers: To third-party vendors who assist us in operating our website, processing payments, or providing other services necessary to our business operations.

  • For Legal Reasons: To comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of our users, employees, or others.

  • In Connection with Business Transfers: If we undergo a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may access, update, or correct your personal information by contacting us directly.

  • Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us.

  • Data Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

6. Texas Privacy Rights

Under the Texas Business and Commerce Code, Texas residents have the right to request certain information regarding the disclosure of their personal data to third parties for direct marketing purposes. To make such a request, please contact us at info@thestudioelpaso.com or 925-338-0915.

Additionally, as required by Texas law, if we experience a data breach that affects your personal information, we will notify you in accordance with Texas notification requirements.

7. Third-Party Links

The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the effective date will be revised.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Studio
5020 N. Desert Blvd., B1
info@thestudioelpaso.com
915-338-0915

This Juntos Forward Enterprises, LLC DBA The Studio website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.